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United Way Toronto and York Region logo

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Our commitment to you

Every year, tens of thousands of people from across our region (including 20,000 volunteers) come together to support the community through our campaign. That’s because people feel confident that their investment is making a direct and lasting impact. At United Way, we work every day to cultivate that trust. We pride ourselves on being responsible, transparent stewards of the community’s resources and your generous support. Our ethical-fundraising and financial-accountability practices—from our policies to our operating standards and accreditation—speak for themselves.

A bigger impact for your dollar

We remain effective and keep costs low by maintaining a strong internal-fundraising department, by strategically leveraging our 20,000 workplace volunteers, and by taking advantage of donated services and advertising support. Our administrative and fundraising costs are well below the 35% cost-revenue ratio recommended by the Canada Revenue Agency, which means a bigger impact for your every dollar.

Pie chart showing 2015-2016 adminstrative costs (text is listed in the legend)
  • 82.6% Invested in the community
  • 13.1% Fundraising costs
  • 4.3% Administrative costs

Numbers based on United Way Toronto & York Region’s 2015-16 Report to the Community.